Fully perform social responsibilities and serve users as much as possible
In order to promote the CS activities, our business unit takes the voice of the customer as the starting point to actively carry out business reforms, and strive to solve a series of issues such as product performance, quality, sales, service, information provision, and door-to-door delivery.
"Listen to the voices of users, truly understand their needs, and quickly extend a helping hand when users need it most." Provide customers with required products in a timely manner.
· Strive to develop products that satisfy customers.
· Answer customer questions quickly and accurately.
· Provide customers with assured and satisfactory service.
· Provide customers with accurate information.